Shipping Policy
Welcome to Pectrum Solutions Inc.’s Shipping Policy. We aim to deliver your purchases in the quickest and most efficient way possible.
Processing Time:
Once we receive your order, please allow 1-3 business days for it to be processed in our warehouse. Once your order is prepared for shipment, you will receive a shipping confirmation email with your tracking information.
Shipping Methods and Delivery Times:
We offer various shipping methods to cater to your needs:
- Standard Shipping: Delivery occurs in 5-7 business days after processing.
- Express Shipping: Delivery occurs in 2-3 business days after processing.
Please note that these timelines are estimates and actual delivery times may vary.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of the order, as well as the destination. The exact shipping cost will be displayed at checkout.
Free Shipping:
We offer free standard shipping on orders over $500 for all customers in the contiguous United States.
Order Tracking:
After your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package and estimate its arrival.
Shipping Issues:
If you experience any problems with your delivery, such as non-delivery or damage to your order, please contact our customer service team immediately. We are here to assist you.
Shipping Address Changes:
If you need to change your shipping address after placing an order, please contact our customer service as soon as possible. While we cannot guarantee the change can be made, we will do our best to accommodate your request.
Thank you for choosing Pectrum Solutions Inc. We appreciate your patience and understanding as we work to deliver your orders promptly and efficiently.
Please note: The Shipping Policy is subject to change without notice. The most current version will always be available on this page.